Reference

Privacy Policy for India Accounts

This Privacy Policy explains what we collect when you open an account, explore the lobby, or send us a payment request, and how that data is used to…

Data UseCookie ControlAccount Access
91clu Privacy Policy for India Accounts
REQUEST CHANNELS

India Request Paths for Privacy

Policy requests reach us through the same paths we use for account help, but we handle them only after verifying that the request comes from you…

Email Write to [email protected] for access, correction, or deletion requests.
Chat Use the site chat if you need help understanding a clause or want to…
Written Request If you prefer a written request, send it to our support address with your…
ACCOUNT DATA CARE

Cookies, Security, and Retention

We keep policy handling tied to the account itself, so the data we hold stays limited to what we need for login, transactions, security checks, and service replies.

Data We Keep

We retain the details you enter during sign-up, account verification, and payment matching.

Cookies

Cookies help us keep you signed in, remember language choice, and spot a fresh session on a new device.

Security Checks

We may ask for a one-time code, a matching payment reference, or another confirmation step before we change sensitive account…

Retention Periods

Different records stay for different periods. Transaction and dispute files may stay longer than a normal support message because tax…

Requesting Changes

You can ask for access, correction, or deletion of details tied to your account.

Who To Contact

For privacy questions, email [email protected] and mention the account identifier you used.

Policy Questions for Your Account

These answers cover the parts of the Privacy Policy you will likely need first: what we collect, why we keep it, how long it stays, and how you can ask for changes. If a request touches account access, payment records, or identity checks, we may ask for more detail before we act. The final step always depends on local law and the record type involved.

We collect the details you enter on the account form, plus device and transaction records needed to run the account, confirm activity, and answer support requests. We avoid asking for anything that is not needed for those tasks.

Cookies help us keep your session active, remember language choice, and check whether the browser matches a recent login. They also help us spot repeated errors or unusual access that may need a closer look.

Yes. Send a request through support with enough detail to identify the account, and we will confirm what can be shared under the relevant law. Some records may need to stay for audit or dispute handling.

We keep each record only for as long as it is needed for the account, support, dispute handling, or legal duty attached to that record. After that, we delete or mask it.

If your phone number, email, or other account detail changes, ask support to update the file. We may need a quick identity check before we alter records linked to payments or access.

Payment references from UPI, Paytm, PhonePe, or Google Pay help us match deposits or withdrawals to the right account. We keep those records long enough to resolve mismatches, disputes, and required audits.

Email [email protected] and include your account identifier, the change you want, and a clear reply address. We will send the next step and tell you if more proof is needed.